FAQ

No, the measures that you enter remain saved in your profile. If for some reason your measures should change over time you can also decide to create a new “measures profile” without having to delete the old one. So you will decide which model you want to use each time.

In the measurement entry step you will find a simple guide that will help you weigh the measurements on your body or your favorite shirt. If we feel that some measurements may be wrong, we will contact you for clarification

If you feel that the shirt does not meet your expectations please contact us by e-mail at info@margutti.com and together we will try to solve any problem.

The price of the shirt depends mainly on the choice of fabric. The count of a yarn indicates its fineness, that is, how many threads are used to make the fabric. The higher the count, the more prestigious the yarn. You can see the yarn count among the fabric characteristics: for example 140/2 indicates the yarn count (140) in warp and weft and the double twist (2).

In our site you can buy a sample of standard fabrics so you can touch them with your hands. Once you have placed your order, you will receive by e-mail a discount voucher equal to the value of the sample book, to be used in your next purchase.

Usually to make a custom shirt takes about 2 weeks from the time of order. If you have particular urgencies you can contact us and we will do our best to meet your needs.

Wash the shirt by hand or machine wash at a temperature between 30° and 40°, use mild soap and if possible spray the neck, wrists and underarm area with degreaser chanteclair soap. Wait a few minutes and put the shirt in the washing machine for washing.

All our products are entirely made in Italy and the fabrics used are certified 100% Made in Italy.

Among our products in the shop is the section Gift Voucher where you can choose the voucher of the amount you want. You will receive at home a gift box with the voucher and a discount code that you can use online or in store.

Shipping times are calculated from the conclusion of the order.

For all products of the shop (scarves, vests, suspenders, gloves, cufflinks, umbrellas, etc. ..) shipping times are 24/48 hours in Italy.

Once the order is completed it takes about two working weeks for production. entrusted to the express courier DHL and normally takes place within 24/48 hours. You will also receive an email to follow the tracking of the shipment.

For specific needs on processing times please contact us.

Shipping is free above 100€ in Italy, San Marino and Vatican City. For extra-national shipments you can view the shipping costs by consulting the appropriate table.

In case of extra-European shipments the goods could be subject to customs duties. For further information please visit the dedicated European Commission website.

Write your email address and click on “Forgot your password?” and a new one will be immediately sent to you.

To view the orders placed so far access your private area and click on “Orders”.

The discount code must be inserted at the time of completion of the order in the appropriate space.

If your shirt has any defects contact us immediately and we will try to solve the problem. You can find all our contacts in the appropriate section Contacts.

“Waiting for payment” means that in case of payment by bank transfer has not yet been received.